Dynamics 365 Customer Service Support

Expert Help When You Need It Most. Your customer service platform is mission-critical. With xMonthly’s support services for Dynamics 365 Customer Service, you gain expert help to ensure your system runs smoothly, securely, and evolves with your business.

1. Technical Support & Troubleshooting

• Access to xMonthly agents for issue resolution.
• Root cause analysis and proactive problem prevention.
• Escalation management with Microsoft support when needed.

2. System Monitoring & Maintenance

• Regular health checks and performance optimization.
• Monitoring of workflows, integrations, and data flows.
• Patch management and version upgrades.

3. Enhancement & Optimization

• Continuous improvement through feature updates and customizations.
• Recommendations for new capabilities (e.g., AI bots, analytics).
• Feedback-driven enhancements to improve user experience.

4. Licensing & Compliance Advisory

• Guidance on optimal licensing models for cost efficiency.
• Support with Microsoft 365 and Dynamics 365 compliance requirements.
• Alerts for changes in licensing terms or feature availability.