Microsoft’s 2025 Release Wave II officially launched on October 1, bringing transformative updates across Dynamics 365 and Power Platform. This release goes far beyond routine enhancements, introducing autonomous AI agents, Copilot-driven workflows, and real-time orchestration across the entire Microsoft business application ecosystem.
Whether you’re working in Sales, Customer Service, Finance, or building solutions with Power Platform, here are the top three features per product family (plus a licensing overview from xMonthly to help you plan strategically).
Dynamics 365 Highlights
Sales
- Autonomous AI Sales Agents
- These agents operate continuously to research leads, detect buying signals, and initiate outreach, significantly reducing manual prospecting.
- General Availability: October 2025
- Inline Copilot Summaries
- Opportunity records now include AI-generated summaries showing deal health, risks, and recommended next steps directly within the form.
- General Availability: October 2025
- Smart Grid Filtering
- Users can apply natural language filters to deal grids, such as “show me high-value deals without a next step.”
- General Availability: October 2025
Customer Service
- Copilot Email Plug-In
- Automatically drafts email responses using case context and knowledge base content.
- General Availability: October 2025
- Intelligent Routing Engine
- AI routes cases to the most suitable agent based on skills, availability, and customer sentiment.
- General Availability: October 2025
- Omnichannel Dashboards
- Unified dashboards provide real-time visibility across voice, chat, and email channels for faster resolution.
- General Availability: October 2025
Customer Insights
- AI-Curated Journeys
- Marketers can use natural language to build customer journeys with dynamic segmentation.
- General Availability: October 2025
- Predictive Analytics Enhancements
- Improved campaign targeting and timing using behavioral data analytics.
- General Availability: October 2025
- Copilot Journey Builder
- Enables rapid campaign creation through AI-generated flows.
- General Availability: October 2025
Power Platform Highlights
Power Apps
- App Agent & Plan Designer
- Describe a business challenge and let AI agents generate apps, dashboards, and reports.
- General Availability: October 2025
- Smart Paste & Form Fill with Copilot
- Paste structured data and allow Copilot to intelligently populate form fields.
- General Availability: October 2025
- Instant Data Visualization
- Copilot can generate charts directly from your current view — no Power BI required.
- General Availability: October 2025
Power Automate
- Copilot Expression Builder
- Translate plain-language logic into automation syntax with Copilot’s help.
- General Availability: December 2025
- AI Recorder for Desktop Flows
- Record screen actions and voice instructions to automatically generate desktop flows.
- General Availability: December 2025
- Intelligent Approvals
- AI evaluates context and policy to approve or reject requests autonomously.
- General Availability: December 2025
Power Pages
- Security & Compliance Agent
- Monitors for threats such as phishing and DDoS attacks, and flags risky configurations.
- Public Preview: March 2026
- Unified Role Management
- Synchronizes web roles with Dataverse roles for streamlined access control.
- Public Preview: October 2025
- Low-Code Site Builder Enhancements
- Accelerates site creation for both professional developers and citizen developers.
- General Availability: October 2025
xMonthly’s Licensing Reviews
To align your licensing with the new 2025 Release Wave II capabilities, you can schedule a licensing consultation call with the xMonthly team!
| Product | Licensing Page | Key Add-Ons |
|---|---|---|
| Dynamics 365 | xMonthly Dynamics 365 Licensing | Sales Enterprise, Customer Service, Field Service, Copilot for Sales |
| Power Platform | xMonthly Power Platform Licensing | Power Apps Premium, Power Automate per user, Copilot Studio |
Helpful Microsoft Resources
