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MICROSOFT 365 FRONTLINE LICENSING

Microsoft 365 Frontline is a suite of productivity, communication, and security tools designed specifically for frontline workers: Employees who interact directly with customers or handle operational tasks in industries like retail, healthcare, manufacturing, and hospitality. These plans provide essential tools like Teams, Outlook, and SharePoint, optimized for mobile-first, shift-based workforces. This Microsoft 365 Licensing guide outlines the available plans, pricing, and features to help you choose the right solution for your frontline teams.

Microsoft 365 F1

(No Teams)

Best for: Workers who need access to communication and company resources, but not full Office apps

Includes:

  • SharePoint and OneDrive
  • Microsoft Viva Connections and Engage
  • Microsoft Stream, Planner, and Lists
  • Web versions of Word, Excel, PowerPoint
  • Exchange Kiosk (limited email access)
  • Identity and access management
  • Basic security and compliance features
Month to Month Commitment

$2.10

per user/month


Annual Commitment

(pay monthly)

$1.84

per user/month


Annual Commitment

(pay upfront)

$1.75

per user/month

$21

per user/year

Microsoft 365 F1

(Teams)

Best for: Workers who need access to communication and company resources, but not full Office appse

Includes:

  • Microsoft Teams (chat, meetings, file sharing)
  • SharePoint and OneDrive
  • Microsoft Viva Connections and Engage
  • Microsoft Stream, Planner, and Lists
  • Web versions of Word, Excel, PowerPoint
  • Exchange Kiosk (limited email access)
  • Identity and access management
  • Basic security and compliance features
Month to Month Commitment

$2.76

per user/month


Annual Commitment

(pay monthly)

$2.42

per user/month


Annual Commitment

(pay upfront)

$2.30

per user/month

$27.60

per user/year

Microsoft 365 F3

(No Teams)

Best for: Frontline workers who need full productivity tools and mobile device management

Includes:

  • Everything in F1, plus:
  • Full Office apps on mobile and web
  • Outlook with Exchange Online (2 GB mailbox)
  • Microsoft Forms, To Do, and Sway
  • Power Apps and Power Automate (with usage limits)
  • Windows 11 Enterprise license
  • Microsoft Intune for device management
Month to Month Commitment

$9

per user/month


Annual Commitment

(pay monthly)

$7.50

per user/month


Annual Commitment

(pay upfront)

$7.80

per user/month

$90

per user/year

Microsoft 365 F3

(Teams)

Best for: Frontline workers who need full productivity tools and mobile device management

Includes:

  • Everything in F1, plus:
  • Microsoft Teams (chat, meetings, file sharing)
  • Full Office apps on mobile and web
  • Outlook with Exchange Online (2 GB mailbox)
  • Microsoft Forms, To Do, and Sway
  • Power Apps and Power Automate (with usage limits)
  • Windows 11 Enterprise license
  • Microsoft Intune for device management
Month to Month Commitment

$9.60

per user/month


Annual Commitment

(pay monthly)

$8.40

per user/month


Annual Commitment

(pay upfront)

$8

per user/month

$96

per user/year


Microsoft 365 F5 Add-ons

To extend the capabilities of Microsoft 365 F1 and F3 plans, Microsoft offers F5 add-ons that bring advanced security and compliance features (similar to those found in Microsoft 365 E5) at a lower cost, tailored for frontline workers.

These add-ons are ideal for organizations that need to protect sensitive data, manage risk, and meet regulatory requirements across their frontline workforce.

Microsoft 365 F5 Compliance

Frontline Add-on

Includes: Microsoft Purview Compliance Manager, Insider Risk Management, Communication Compliance, Information Barriers, Customer Lockbox, Advanced Audit, Microsoft Purview Data Lifecycle Management

Month to Month Commitment

$9.60

per user/month


Annual Commitment

(pay monthly)

$8.40

per user/month


Annual Commitment

(pay upfront)

$8

per user/month

$96

per user/year

Microsft 365 F5 Security

Frontline Add-on

Includes:

  • Microsoft Defender for Office 365
  • Microsoft Defender for Endpoint
  • Microsoft Defender for Identity
  • Microsoft Defender for Cloud Apps
  • Azure AD Premium P2 (including Conditional Access and Privileged Identity Management)
Month to Month Commitment

$9.60

per user/month


Annual Commitment

(pay monthly)

$8.40

per user/month


Annual Commitment

(pay upfront)

$8

per user/month

$96

per user/year

Security and Compliance

Frontline Add-on

Includes: Sensitivity labels (manual and automatic), data Loss Prevention (DLP) across Microsoft 365 apps, customer Key for encryption control, records management and retention policies

Month to Month Commitment

$15.60

per user/month


Annual Commitment

(pay monthly)

$13.65

per user/month


Annual Commitment

(pay upfront)

$13

per user/month

$156

per user/year


Work with xMonthly to Choose the Right Plan

Frontline workers are the face of your business. At xMonthly, we help you choose the right Microsoft 365 Frontline plan to make sure they have the tools to succeed. Letโ€™s connect your teams, align your license with your operational needs, and ensure a smooth rollout across your workforce.

For productivity-focused licensing options that include core Office apps and services for enterprise users, see our Office 365 Enterprise Licensing Guide.

For a broader suite that includes Office 365, Windows, and advanced security and management capabilities, refer to the Microsoft 365 Enterprise Licensing Guide.

Schedule a free consultation call today and get tailored recommendations that align with your business goals and budget!