DYNAMICS 365 SALES LICENSING
Dynamics 365 Sales is a powerful customer relationship management (CRM) solution designed to help sales teams build stronger relationships, close deals faster, and drive revenue growth. With AI-driven insights, sales forecasting, and seamless integration with Microsoft 365, it helps sellers personalize engagement, streamline workflows, and make data-informed decisions. This Dynamics 365 Sales Licensing guide walks you through the available license types, user roles, and pricing tiers, all so you can choose the right setup for your business goals and budget.
Dynamics 365 Sales Professional
Best for: Small to mid-sized businesses needing core sales force automation.
Includes:
- Limited customization and automation
- Lead, opportunity, account, and contact management
- Product catalog, quotes, orders, and invoices
- Integration with Microsoft 365 (Outlook, Excel, etc.)
- Basic reporting and dashboards
Month to Month Commitment
$78
per user/month
Annual Commitment
(pay monthly)
$68.25
per user/month
Annual Commitment
(pay upfront)
$65
per user/month
$780
per user/year
Dynamics 365 Sales Enterprise
Best for: Larger teams needing advanced customization and automation.
Includes:
- Includes everything in Sales Premium, plus:
- Custom workflows and business process flows
- Forecasting and goal management
- Territory and hierarchy management
- Embedded intelligence and AI insights
Month to Month Commitment
$
per user/month
Annual Commitment
(pay monthly)
$
per user/month
Annual Commitment
(pay upfront)
$
per user/month
$
per user/year
Dynamics 365 Sales Premium
Best for: Organizations looking to leverage AI for predictive selling and relationship intelligence.
Includes:
- Everything in Sales Professional and Sales Insights, plus:
- Copilot Capabilities: Embedded AI assistance in Teams, Outlook, and Sales Hub
- Conversation Intelligence: Call transcription, sentiment analysis, coaching tools
- Predictive Scoring: For leads and opportunities
- Relationship Analytics: Track engagement and communication patterns
- Advanced Forecasting: AI-based sales forecasting
Month to Month Commitment
$180
per user/month
Annual Commitment
(pay monthly)
$157.50
per user/month
Annual Commitment
(pay upfront)
$150
per user/month
$1,800
per user/year
Dynamics 365 Sales Insights
(add-on for Professional, included with Premium)
Month to Month Commitment
$60
per user/month
Annual Commitment
(pay monthly)
$52.50
per user/month
Annual Commitment
(pay upfront)
$50
per user/month
$600
per user/year
Best for: Organizations looking to enhance sales performance with AI.
Includes:
- Predictive lead and opportunity scoring
- Relationship health and analytics
- Email engagement tracking
- Who-knows-whom intelligence
- Forecasting and pipeline analysis
- Conversation intelligence (calls, meetings)
Work with xMonthly to Choose the Right Plan
Choosing the right Dynamics 365 Sales license shouldn’t feel like guesswork. At xMonthly, we cut through the noise to help you license exactly what your sales team needs. We’ll walk you through your options with real-world context and clear recommendations.
- What level of sales automation and AI-driven insights does your team need to be most effective—core CRM tools or advanced forecasting and analytics?
- Do you require integration with other Microsoft 365 apps, or are you looking for a standalone CRM solution?
- How many users will need access, and do they all require the same level of functionality?
- Are you currently using any CRM tools, and what challenges are you hoping to solve by switching or upgrading?
Additionally, if you have ten Dynamics 365 Sales users, contact us to find out more about how you can add a Customer Insights Attach License for your tenant!
Schedule a free consultation call today and discuss the above questions and more!